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CONSUMERS TRENDS: GETTING INSPIRED


source:
www.cottoninc.com/TextileConsumer/
TexitleConsumerVolume35


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Capturing consumers’ attention continues to be a challenge. Another effect of decreased interest in apparel shopping is the declining percentage of consumers who look to external sources for apparel ideas…

bullet the number-one idea generator is what shoppers already own and know they like (cited by 71% of Gen-Xers and 70% of the Baby Boom and Silent generations); this is one of the few idea sources that has remained stable since 1995;

bullet meanwhile, the percentage of consumers who rely on in-store displays and salespeople, people they see regularly, or commercials and ads has declined significantly across all generations. The declining use of in-store displays and salespeople is consistent with the shift to mass merchants and the decline in cross-shopping. Overall declines in the use of idea generators have significant implications for marketing opportunities, both in-store and through the media;

bullet advertising on the Internet may be an increasingly important way to reach consumers, as the percentage of shoppers browsing the web for apparel has grown since 1997. Gen-Xers are the most likely to look for apparel on line (33%, up from 6% in 1997), followed by Boomers (24%, up from 4%) and the Silent Generation (10%, up from 3%);

bullet on-line browsing may have helped decrease the time consumers spend in the store per clothes-shopping trip. Compared with 1997, the average time in the store is down 3.5 minutes for Gen-Xers and 8.1 minutes for Boomers, while remaining about the same (up less than 1 minute) for the Silent Generation.

Globally, do consumers respond to the same advertising techniques?

bullet according to Global Lifestyle Monitor 1999, consumers from 7 of the 10 countries surveyed identified store displays as their primary source for clothing ideas;

bullet the exceptions are Brazil, Germany, and the USA: consumers get their apparel ideas from what they already own. What consumers already own is an important influence in many other countries, as well;

bullet Asian consumers are most likely to cite external influences. More than 1/2 of the shoppers in Hong Kong, Korea, and Taiwan declare they got apparel ideas from peers, while almost as many mentioned magazines;

bullet 4 out of 10 consumers in France get apparel ideas from catalogues, and the same percentage get ideas from magazines in the UK. 44% of German consumers get apparel ideas from their peers;

bullet in Latin America, consumers tend to rely less on outside influences: 37% of Brazilians get ideas from TV, and 31% of Colombians are influenced by peers.

Influences on apparel purchases (% of consumers)
countrystore displaysalready ownmagazinespeersTVcatalogues
Taiwan854551533818
Hong Kong725563563915
Korea72293155329
France715937352142
Brazil62703536379
Colombia61162831229
Italy59272116115
Japan514044181924
UK514040352532
USA435625382530
Germany*384739442627

*Cotton Incorporated’s Lifestyle MonitorTM and Global Lifestyle MonitorTM , October 1999.
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